Privacy Policy

We at Grow&Glow value your trust. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with us via social media, WhatsApp, or any other platform.

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Phone number
  • Email address
  • Shipping/billing address
  • Payment information (processed securely via payment gateways)
  • Messages or feedback shared via forms, WhatsApp, Instagram, etc.

We do not collect or store your credit/debit card details directly. All transactions are handled securely by trusted third-party payment gateways.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Send order confirmations, shipping updates, or customer service responses
  • Improve our products and services
  • Share offers, new product updates, or marketing communications (only if you opt-in)
  • Respond to queries, comments, or concerns

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your data with:

  • Logistics partners (for shipping)
  • Payment processors (to handle payments)
  • Marketing platforms (e.g., WhatsApp, email marketing tools — only if you opt-in)

All third-party service providers are required to protect your data and use it only as necessary to provide their services to us.

4. Your Rights

You can:

  • Request access to your data
  • Request correction or deletion of your personal information
  • Opt out of promotional messages at any time

5. Data Protection

We implement reasonable security measures to protect your data against unauthorized access, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies or similar tools to enhance your browsing experience. Cookies help us understand user behavior, improve navigation, and personalize offers.

You can choose to disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised "Effective Date." Your continued use of our services means you accept the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us:

Email: growandglowhelp@gmail.com
Instagram: [@growandglow_haircare]